The Indiana Chapter of NENA

Our Mission Statement

Indiana NENA's mission is to foster the technological advancement, availability, and implementation of a universal emergency telephone number system. In carrying out its mission, Indiana NENA promotes research, planning, training and education. The protection of human life, the preservation of property and the maintenance of general community security are among Indiana NENA's objectives.

 

 

 

 

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Upcoming Communication Officer Training

MILES TURNER RETURNS TO INDIANA the Bloomington Police Dartment will be bringing Sergeant Miles Turner of the Caroline County, Virginia Sheirback to Indiana December 2nd, 3rd and 4th 2009.  Miles has been a favorite at the past couple Indiana NENA conferencesClick here for Miles bio

Communication Center Supervisors 12/2/09

Liability issuses for the Communications Officer 12/3/09

Active Shooters and School Violence for the PSAP 12/4/09

for more information contact Christina Combs @ 812-349-3303 or   email her

 

 

MISC. TRAINING

Course:  Public Safety Telecommunicator 1 (PST1) 6th Edition
Date:

November 16-20, ILEA
Prerequisites: None
Recertification Requirements: None
Cost

Location:  I.S.P. Communications Divisions
                 8500 East 21st Street
                 Indianapolis, IN, 46219
  
About the Course:
PST1, 6th Edition meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators (2004). APCO Project 33 training standards are widely recognized as the national industry standard for basic telecommunicator training.

The PST1, 6th Edition course blends the knowledge and skill building information needed for a basic telecommunicator with the most up-to-date information on the technology and issues surrounding today's public safety communications center.

The course includes “hot” topics such as Voice over Internet Protocol (VoIP), and the telecommunicator's role in the U.S. Department of Homeland Security's NIMS Incident Command System. There is also an extensive expansion of information on previously presented topics including entire modules dedicated to TTY and Telematics training.

The PST1, 6th Edition course may be used for new-hire training and existing employee in-service training. All students successfully passing the final exam receive valuable APCO Institute certification demonstrating completion of a training course that meets and exceeds industry accepted national basic training standards.

Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. If taught by your own APCO Institute certified instructors, it becomes an economical way to train new hires at your time and pace.

Training modules include:
Introduction to Your New Career (roles and responsibilities of the position)
Interpersonal Communications
Telephone Communications Techniques: Call Processing
Telephony - Traditional Technology
Telephony - Emerging Technology
Telephony - TTY
Telematics
Computer Aided Dispatch & Related Technologies
Radio Communications Techniques
Radio Technology
Call Classification
NIMS Incident Command System
Liability Issues
Preparing for Your New Career (stress management)

Communicators Training Calendar

PowerPhone Training

Emergency Medical Dispatch™
February 10-12, 2010 * Connersville, IN
Hosted by: Fayette County 911

Active Shooting Response™
March 10, 2010 * West Lafayette, IN
Hosted by: West Lafayette Police Department

Active Shooting Response™
March, 22 2010 * Columbia City, IN
Hosted by: Columbia City Police Department

Priority Dispatch


12/02 12/04/09             Ft Wayne, IN                       EMD Certification    
12/08 12/10/09             Noblesville, IN                     EMD Certification
12/11 12/13/09             Mishawaka, IN                     EMD

        
 
 
 
 
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