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Upcoming
Communication Officer Training
MILES TURNER RETURNS TO INDIANA the
Bloomington Police Dartment will be bringing Sergeant Miles
Turner of the Caroline County, Virginia Sheirback to Indiana
December 2nd, 3rd and 4th 2009. Miles has been a
favorite at the past couple Indiana NENA conferences.
Click here for Miles bio
Communication Center Supervisors 12/2/09
Liability issuses for the Communications Officer 12/3/09
Active Shooters and School Violence for the PSAP 12/4/09
for more information contact Christina Combs @ 812-349-3303
or
email her
MISC. TRAINING
Course:
Public Safety Telecommunicator 1 (PST1) 6th Edition
Date:
November 16-20, ILEA
Prerequisites:
None
Recertification Requirements:
None
Cost:
Location:
I.S.P. Communications Divisions
8500 East 21st Street
Indianapolis, IN, 46219
About the Course:
PST1, 6th Edition meets and exceeds the APCO Project 33
Revised Minimum Training Standards for Public Safety
Telecommunicators (2004). APCO Project 33 training standards
are widely recognized as the national industry standard for
basic telecommunicator training.
The PST1, 6th Edition course blends the knowledge and skill
building information needed for a basic telecommunicator
with the most up-to-date information on the technology and
issues surrounding today's public safety communications
center.
The course includes “hot” topics such as Voice over Internet
Protocol (VoIP), and the telecommunicator's role in the U.S.
Department of Homeland Security's NIMS Incident Command
System. There is also an extensive expansion of information
on previously presented topics including entire modules
dedicated to TTY and Telematics training.
The PST1, 6th Edition course may be used for new-hire
training and existing employee in-service training. All
students successfully passing the final exam receive
valuable APCO Institute certification demonstrating
completion of a training course that meets and exceeds
industry accepted national basic training standards.
Instructional media and exercises used throughout the course
reinforce the knowledge attained in lecture and
demonstration. If taught by your own APCO Institute
certified instructors, it becomes an economical way to train
new hires at your time and pace.
Training modules include:
Introduction to Your New Career (roles and responsibilities
of the position)
Interpersonal Communications
Telephone Communications Techniques: Call Processing
Telephony - Traditional Technology
Telephony - Emerging Technology
Telephony - TTY
Telematics
Computer Aided Dispatch & Related Technologies
Radio Communications Techniques
Radio Technology
Call Classification
NIMS Incident Command System
Liability Issues
Preparing for Your New Career (stress management)
Communicators Training Calendar
PowerPhone Training
Emergency Medical Dispatch™
February 10-12, 2010 *
Connersville, IN
Hosted by:
Fayette County 911
Active Shooting Response™
March 10, 2010 *
West Lafayette, IN
Hosted by:
West Lafayette Police Department
Active Shooting Response™
March, 22 2010 *
Columbia City, IN
Hosted by:
Columbia City Police Department
Priority
Dispatch
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